1989
Explaining service frims propensity to continue exporting: a cross-country analysis

M. Cicic , M.G.M. Wetzels , P.G. Patterson , J.C. de Ruyter
437 -448

1998
Internationalization as a Process of Reasoned Action: The Propensity to Continue Service Internationalization

M.G.M. Wetzels , P.F.J. Pauwels , P.G. Patterson , J.C. de Ruyter
conference; 2003-05-20; 2003-05-23

2003
A Decision-Making Perspective on the Propensity to Continue Service Internationalization

M.G.M. Wetzels , P.F.J. Pauwels , P.G. Patterson , J.C. de Ruyter
University of Strathclyde

2003
The performance of industrial and consumer product managers

P.L. Dawes , P.G. Patterson
Industrial Marketing Management 17 ( 1) 73 -84

24
1988
Modeling Habit Formation in a Self-Service Technology (SST) Usage Context

J Harris , C Wang , P Patterson
2013 Frontiers in Service Conference

2013
The determinants of successful relationships in international business

P Patterson , C Styles , F Ahmed
Proceedings of the 6th International Colloquium in Relationship Marketing 7 -8

12
1998
The Pivotal Role of Personnel in the Export Performance of Professional Services–A Qualitative Study

Vinh La , P Patterson , C Styles , K Prasongsakarn
Proceedings of Australian and New Zealand Marketing Educators Conference, Melbourne: ANZMAC

1
2002
Relationship Marketing and Management

PAUL G. PATTERSON , TONY WARD
SAGE Publications, Inc. 317 -342

98
2000
Research on customer rage in failed service encounters

P. G. Patterson , J. R. McColl-Kennedy , Z. Lu
Journal of the Harbin Institute of Technology 15 222 -226

2008
Cognitive appraisals that trigger customer rage

S. Jiraporn , P. G. Patterson , J. R. McColl-Kennedy
Australian and New Zealand Marketing Academy (ANZMAC) Conference 2009 1 -8

2009
Modeling the determinants of customer satisfaction for business-to-business professional services

P. G. Patterson , L. W. Johnson , R. A. Spreng
Journal of the Academy of Marketing Science 25 ( 1) 4 -17

653
1997
An Empirical Study of Product Management in Australia

P. L. Dawes , P. G. Patterson
Australian Journal of Management 12 ( 2) 237 -261

2
1987
The propensity to continue service internationalization : a model of planned behavior

Pauwels P.F.J. , Patterson P.G. , de Ruyter J.C. , Wetzels M.G.M.
Meteor Research Memorandum ( 034)

4
2003
Disconfirmation of Expectations and the Gap Model of Service Quality: An Integration Paradigm

Lester W Johnson , GP Patterson
Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior 6 90 -99

1993
Psychiatric Examination of Children

Paul GR Patterson
Canadian Medical Association Journal 126 ( 8) 952 -952

1982
The role of interpersonal communication in developing small-medium size enterprise (SME) client loyalty toward an audit firm

Naruanard Sarapaivanich , Paul G Patterson
International Small Business Journal 33 ( 8) 882 -900

15
2015
A relational model of export performance

Chris Styles , Paul G Patterson , Farid Ahmed
Journal of International Business Studies 39 ( 5) 880 -900

153
2008
Information sources used to select different types of management consultancy services

Philip L Dawes , Grahame R Dowling , Paul G Patterson
Asia Pacific Journal of Management 8 ( 2) 185 -199

32
1991