Hannah Snyder
机构: BI - Norwegian Business School
每年引用次数
引用次数
引用: 11,195
H-指数: 12
I10-指数 : 12
出版物: 29
Patient involvement in healthcare service development : Who to involve and why
Jon Engström , Hannah Snyder
The 13th International Research Symposium on Service Excellence in Management, QUIS13 June 10-13, Karlstad, Sweden
1
2013
The Antecedents and Consequences of Patient Involvement : A Systematic Review and Thematic Analysis
Jon Engström , Hannah Snyder
HELIX Conference, Innovative Practices in Work, Organisation and Regional Development - Problems and Prospects, June 12-14, Linköping, Sweden
2013
The Influence of Disease and Context on Patient Participation in Healthcare Service Development
Lars Witell , Mattias Elg , Jon Engström , Hannah Snyder
HELIX Conference, Innovative Practices in Work, Organisation and Regional Development - Problems and Prospects, June 12-14, Linköping, Sweden
1
2013
Listening to the voice of the patient: new insights in health care service development
Lars Witell , Bozena Poksinska , Mattias Elg , Jon Engström
Proceedings QMOD Conference on Quality and Service Sciences 2011
1
2011
Patient involvment in health care service : a review of the literature
Hannah Snyder
Linköpings universitet
2012
User innovation in health care – the influence of co-creation and context
Lars Witell , Bozena Poksinska , Mattias Elg , Jon Engström
23nd Annual Frontiers in Service Conference, June 26-29, 2014, Miami, Florida, USA
2014
The role of customers in the development of public organizations
Jon Engström , Mattias Elg , Bozena Poksinska , Lars Witell
Sustainable Development in Organizations 93 -108
2
2015
The antecedents, forms and consequences of patient involvement: A narrative review of the literature
Hannah Snyder , Jon Engström
International Journal of Nursing Studies 53 351 -378
109
2016
Defining service innovation: A review and synthesis
Lars Witell , Hannah Snyder , Anders Gustafsson , Paul Fombelle
Journal of Business Research 69 ( 8) 2863 -2872
469
2016
Identifying categories of service innovation: A review and synthesis of the literature
Hannah Snyder , Lars Witell , Anders Gustafsson , Paul Fombelle
Journal of Business Research 69 ( 7) 2401 -2408
136
2016
Cocreative customer practices: Effects of health care customer value cocreation practices on well-being
Janet R. McColl-Kennedy , Suellen J. Hogan , Lars Witell , Hannah Snyder
Journal of Business Research 70 55 -66
210
2017
Service Innovation: A New Conceptualization and Path Forward
Anders Gustafsson , Hannah Snyder , Lars Witell
Journal of Service Research 23 ( 2) 111 -115
90
2020
Literature review as a research methodology: An overview and guidelines
Hannah Snyder
Journal of Business Research 104 333 -339
4,559
2019
The changing role of the health care customer: review, synthesis and research agenda
Janet R. McColl-Kennedy , Hannah Snyder , Mattias Elg , Lars Witell
Journal of Service Management 28 ( 1) 2 -33
72
2017
Business model innovation and value-creation: the triadic way
Tor Wallin Andreassen , Line Lervik-Olsen , Hannah Snyder , Allard C.R. Van Riel
Journal of Service Management 29 ( 5) 883 -906
172
2018
Employee wellness on the frontline: an interactional psychology perspective
David Solnet , Mahesh Subramony , Maria Golubovskaya , Hannah Snyder
Journal of Service Management 31 ( 5) 939 -952
13
2020
Dynamics of wellbeing co-creation: a psychological ownership perspective
Tom Chen , Sarah Dodds , Jörg Finsterwalder , Lars Witell
Journal of Service Management 32 ( 3) 383 -406
73
2021
The influence of place on health-care customer creativity
Hannah Snyder , Lars Witell , Mattias Elg , Janet R. McColl-Kennedy
European Journal of Marketing 53 ( 7) 1400 -1422
2019
COMPETETING CATEGORIES OF SERVICE INNOVATION
Lars Witell , Hannah Snyder , Anders Gustafsson , Paul Fombelle
Global Marketing Conference 585 -586
2014
Consumer lying behavior in service encounters
Hannah Snyder , Lars Witell , Anders Gustafsson , Janet R McColl-Kennedy
Journal of business research 141 755 -769
12
2022
Lars Witell Anders Gustafsson Janet R. McColl-Kennedy Paul Fombelle Per Kristensson Jon Engström Mattias Elg Tor W. Andreassen Jill Sweeney Yves Van Vaerenbergh Allard VAN RIEL Line Lervik-Olsen Anu Helkkula Laurel Anderson Dr Tom Chen Jörg Finsterwalder Lilliemay Cheung Mahesh Subramony Rohit Verma Maria Golubovskaya