Financial well-being: A conceptualization and research agenda

Martin Brüggen , Elisabeth C. , Hogreve , Jens
Journal of Business Research 79 228 -237

520
2017
Consumer choice processes and consideration sets

Lars Witell , Erik Wästlund , Martin Löfgren , Poja Shams
22nd Nordic Academy of Management Conference, University of Iceland, Reykjavík, 21-23 August 2013.

2013
Förpackad för hållbar framtid

Martin Löfgren , Helén Williams
Pacsem, Karlstad 28 november 2008

2008
20 Years of Using Kano´s Theory of Attractive Quality

Lars Witell , Martin Löfgren
The Quality Management Journal

2
2008
A walk on the wild side : Investigating attention during the consumer choice process in a real supermarket setting

Lars Witell , Erik Wästlund , Martin Löfgren , Poja Shams
ECEM2013 European Conference on Eye Movements, 11-16 August 2013, Lund, Sweden 168

2
2013
The Influence of a Small Gift and a Personal Greeting on the Customer Experience

Lars Witell , Paul Fombelle , Martin Löfgren , Anders Gustafsson
QUIS 12, Ithaca, USA, 2-5 June, 2011

1
2011
Influencing the customer experience with gifts and greetings

Lars Witell , Paul Fombelle , Martin Löfgren , Anders Gustafsson
21st Annual Frontiers in Service Conference,June 14 – 17, Washington D. C., USA

2012
A service approach of packaging and customer value

Martin Löfgren
21st International Association of Packaging Research Institutes Symposium (IAPRI), Valencia, Spain

2003
From free to service for fee

Lars Witell , Martin Löfgren
AMA Servsig International Service Research Conferenece, Helsinki, Finland,June 7-9, 2012

2012
Consumer perception at the point-of-purchase

Lars Witell , Erik Wästlund , Martin Löfgren , Poja Shams
Nordic Retail and Wholesale Conference, Norrtälje, Sweden

2008
Customer satisfaction in public transit

Sara Davoudi , Claes Högström , Mikael Johnson , Martin Löfgren
22nd Nordic Academy of Management Conference, University of Iceland, Reykjavík, 21-23 August 2013.

2013
Packaging and customer satisfaction

Martin Löfgren
Faraday packaging briefing, Leed, United Kingdom

2003
Packaging placement and design as extrinsic cues : A visual perception study on non-durables consumer goods

Erik Wästlund , Martin Löfgren , Poja Shams
QUIS 12, Ithaca, USA, 2-5 June, 2011

2011
Packaging in new light : The effects of lighting on evaluation of packaged meals

Magnus Lestelius , Martin Löfgren , Tobias Otterbring
22nd Nordic Academy of Management Conference,University of Iceland, Reykjavík, 21-23 August 2013.

2013
Using Kano's Theory of Attractive Quality to Understand Customer Perceived Quality of Packaging

Martin Löfgren , Lars Nilsson ,
9th International Conference on ISO 9000 and TQM (ICIT), Bangkok, Thailand

2004
Consumer Perception at Point of Purchase: Evaluating Proposed Package Designs in an Eye-tracking Lab

Lars Witell , Erik Wästlund , Martin Löfgren , Poja Shams
Journal of Business and Retail Management Research 5 ( 1) 41 -50

24
2010
Changing service business model : Using service innovation to infuse service in a manufacturing firm

Lars Witell , Martin Löfgren
13th EURAM Conference, 26-29 June 2013, Istanbul, Turkey

2013
Setting a Research Agenda for the Theory of Attractive Quality

Lars Witell , Martin Löfgren , Anders Gustafsson
The Tqm Journal 23 ( 2)

2
2011
CUSTOMER-SUPPORT SERVICE FROM A RELATIONSHIP PERSPECTIVE: BEST PRACTICE FOR TELECOM

Martin Löfgren , Inger Roos , Bo Edvardsson
Management research and practice 5 ( 2) 5 -21

1
2013