Usability of Planning Support Systems: An Evaluation Framework

作者: Patrizia Russo , Maria Francesca Costabile , Rosa Lanzilotti , Christopher J. Pettit

DOI: 10.1007/978-3-319-18368-8_18

关键词: Task (project management)User experience designTest (assessment)Geographic information system softwareInspection methodSystems engineeringLand suitabilityPlanning support systemsUsabilityProcess managementEngineering

摘要: Previous research on Planning Support Systems (PSS) showed that low usability of these computer-based tools is one the reasons why they are not widely used by planning professionals. Few studies for evaluating PSS performed, possibly because developers do regard it as their task, have enough skills to conduct them, and been stimulated so far appreciate value. In this chapter, a framework described aims at guiding evaluation PSS; developed basis more general framework. The current version has applied evaluate three performing test with small group land use planners. Results user discussed, also providing some recommendations design PSS, specifically those addressing Land Suitability Analysis (LSA), capable generate positive experience.

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