Improving appointment-keeping by patients new to a hospital medical clinic with telephone or mailed reminders
作者： S. Grover , G. Gagnon , J. R. Hoey , K. M. Flegel
DOI:
关键词: Telephone call 、 MEDLINE 、 Clinical trial 、 Appointment keeping 、 Health care 、 Outpatient clinic 、 Random allocation 、 Family medicine 、 Randomized controlled trial 、 Medicine
摘要: A randomized trial of telephone and mailed reminders was conducted to assess their effect in reducing the rate failure keep appointments among patients new a general medical clinic. Only 10% who received call 12% those letter failed compared with 20% control group (p less than 0.05). The most common reason given for appointment lack awareness appointment. Thus, or can lower result greater satisfaction by health care personnel.
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