作者: Wen Yao , Sujoy Basu , Bryan Stephenson , Sharad Singhai , Jun Li
DOI:
关键词: Outsourcing 、 Process (engineering) 、 Business 、 Outcome (game theory) 、 Business context 、 Process management 、 Information technology
摘要: Systems and methods of configuring process variants for on-boarding customers information technology (IT) outsourcing are provided. An example method includes modeling roles, responsibilities, business context a standard template. The also developing cause-and-effect rules affecting outcome the adjusting template across different customer scenarios.