Consumer Intentions to Adopt Electronic Commerce - Incorporating Trust and Risk in the Technology Acceptance Model

作者: Paul Pavlou

DOI:

关键词: MarketingTechnology acceptance modelThe InternetConsumer behaviourUsabilityTheory of planned behaviorProduct (category theory)BusinessExploratory researchRisk perception

摘要: … especially for actual monetary transactions involving private and secure … perceptions of control over their online transactions, increasing their apprehension about adopting e-commerce. …

参考文章(33)
Roobina Ohanian, The impact of celebrity spokespersons' perceived image on consumers' intention to purchase. Journal of Advertising Research. ,vol. 31, pp. 46- 54 ,(1991)
Icek Ajzen, Martin Fishbein, Understanding Attitudes and Predicting Social Behavior ,(1980)
Sirkka L. Jarvenpaa, Noam Tractinsky, Michael Vitale, Consumer trust in an Internet store Information Technology & Management. ,vol. 1, pp. 45- 71 ,(2000) , 10.1023/A:1019104520776
David Gefen, , Detmar Straub, , The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption Journal of the Association for Information Systems. ,vol. 1, pp. 8- ,(2000) , 10.17705/1JAIS.00008
Steve Schrump, Graigg Ballance, Peter Keen, Sally Chan, Electronic Commerce Relationships: Trust by Design ,(1999)
Sirkka L. Jarvenpaa, Noam Tractinsky, Lauri Saarinen, Consumer Trust in an Internet Store: A Cross‐Cultural Validation Journal of Computer-Mediated Communication. ,vol. 5, pp. 0- 0 ,(2006) , 10.1111/J.1083-6101.1999.TB00337.X
Albert L. Lederer, Donna J. Maupin, Mark P. Sena, Youlong Zhuang, The technology acceptance model and the World Wide Web Decision Support Systems. ,vol. 29, pp. 269- 282 ,(2000) , 10.1016/S0167-9236(00)00076-2