Management-data-gathering system for gathering on clients and servers data regarding interactions between the servers, the clients, and users of the clients during real use of a network of clients and servers

摘要: In an information network of clients (101-102) and servers (103-104), a service management system (122) server gathers data from the for managing service. Information is gathered on client by extensions (131) to browser (130) periodically reported system. Data includes: number page accesses per unit time, durations delays between receipt requests responses thereto, each accessed referring page, type, processor mass-storage occupancy server, configuration details accessing browser. placing request server's response request, amount time that particular object active at client, abandon count click-ahead demographics. The uses generate reports manager