The Group Health Medical Home At Year Two: Cost Savings, Higher Patient Satisfaction, And Less Burnout For Providers

作者: Robert J. Reid , Katie Coleman , Eric A. Johnson , Paul A. Fishman , Clarissa Hsu

DOI: 10.1377/HLTHAFF.2010.0158

关键词: Family medicineManaged careMedical homePoint of carePatient satisfactionBurnoutTotal costAmbulatory careHealth careMedicine

摘要: As the patient-centered medical home model emerges as a key vehicle to improve quality of health care and control costs, experience Seattle-based Group Health Cooperative with its pilot takes on added importance. This paper examines effects prototype patients' experiences, quality, burnout clinicians, total costs at twenty-one twenty-four months after implementation. The results show improvements in clinician through two years. Compared other clinics, patients experienced 29 percent fewer emergency visits 6 hospitalizations. We estimate savings $10.3 per patient month into pilot. offer an operational blueprint policy recommendations for adoption settings.

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