Consumer Risk‐reduction Behavior and New Product Purchases

作者: Koichi Yonezawa , Timothy J. Richards

DOI: 10.1002/MDE.2841

关键词: Quality (business)EconomicsMicroeconomicsNew product developmentProduct (category theory)Product proliferationReduction (complexity)

摘要: Consumers purchase lower quantities of new products compared with those they have purchased in the past. We explain this observation as a result risk‐averting behavior by utility‐maximizing consumers. If product involves higher degree risk that quality expectations will not be met an incumbent product, we show utility more concave for product. test prediction using multiple‐discrete/continuous extreme value (MDCEV) model demand. is indeed relative to previously products. Copyright © 2017 John Wiley & Sons, Ltd.

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