Small Business Personnel Practices

摘要: SMALL BUSINESS PERSONNEL PRACTICES INTRODUCTION A growing interest in small business personnel management is shared by specialists and members of the community, as demonstrated a number recent articles professional publications, some which--like this journal--have devoted entire issues to topic. In part, may stem from employee concern for "quality work life" increasing legal constraints directives various government agencies. However, more significant impetus surge be part that practices play success or failure. Startling statistics on failures have appeared regularly popular press. Surveys investigating reasons these often placed personnel-related problems at near top list. survey businesses rural Texas, example, found were far most frequently cited (44 percent respondents). 1970 conducted Dun Bradstreet similarly indicated managers personnel-related; furterhmore, 64 practitioners named serious problem, when presented with an unranked list eleven important problems. Finally, Roper Organization poll revealed difficult problem busineses was "finding competent workers, then motivating them perform." There little doubt, therefore, effective human resources key succesful management. Most written topic give advice how improve without first documenting need improvement. One exception previous study author. The research reported here extends earlier focuses identification aspects practice which could improved. METHOD sample consisted 84 258 (between 25 250 employees) located within three zip code districts major Midwest metropolitan area. sampling procedure involved both random (one code) convenience (two codes) sampling. Since analysis did not reveal any differences types responses two procedures, results are whole. Thirty-four participating firms had between 101 employees; 66 employed 100. Within selected codes, 15 population employees, 85 100, indicating tendency "larger" willing participate survey. average employees participant seventy-eight. One-fourth unionized. Two-thirds either retail, construction, manufacturing, minor representation wholesale, restaurant, financial, automobile, other sectors. Data gathered means thirty-six item questionnaire filled out interviewer during thirty minute interview person responsible each firm. Interviews students class, partial fulfillment course requirements. Interviewers instructed ask card respondent and/or application blank firm return completed form. also asked respondents if they would interested receiving copy findings. Seventy-three requested, sent RESULTS AND RECOMMENDATIONS organized under headings pertaining resource …