Managing business-to-business marketing relationships in consulting engineering firms

作者: Pierre Filiatrault , Jozée Lapierre

DOI: 10.1016/S0019-8501(96)00090-9

关键词: Relationship marketingField (Bourdieu)Business to business marketingEmpirical researchMarketing managementProcess (engineering)MarketingProfessional servicesCustomer relationship managementBusiness

摘要: … in firms offering professional services (consulting engineering services) to businesses. Data … Our results show that relationship marketing from the perspective of consulting engineers …

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