Total productive maintenance, total quality management and operational performance: An empirical study of Indian pharmaceutical industry

摘要: Purpose The purpose of this paper is to investigate the impact total productive maintenance (TPM) and quality management (TQM) practices on operational performance their inter-relationship. Design/methodology/approach The present study includes three main constructs, namely, TPM, TQM pharmaceutical industry. Under four disciplined maintenance, information tracking, housekeeping operator involvement has been considered with help literature. In TQM, data reporting, product innovation, research development (R&D) technology considered. Out 410 Indian plants contacted for survey, 254 responses have used in analysis. The factor analysis, path model structural equation modeling analyze proposed framework. results alternate models studied, interpreted reported. Finally direct indirect effect TPM tested checked proving disproving hypotheses. Findings TPM a significant plant-level performance. When are coming together achieve performance, then having strong influence support from turn helps significantly R&D, innovation management, whereas reporting least contributor toward TQM. This may industry understand implications implementation will reduce cost terms reduced scrap less defective products. Practical implications The provides useful insights practicing managers. literature it mentioned that implementation. practice plays great role processes therefore products. products, work process inventory, products at plant level. organization improve pace improvement productivity, which critical continuous monitoring can organizations run day operations requirement each machine over specified period time. Originality/value The diagnoses inter-dimensional linkage between complex system advance equipment’s processes. After human resources, health machines/equipment’s describe strength an organization. machines require regular produce desired specifications. specifications medicines very tight, be achieved only if machines/testing updated maintained regularly. by