The Matrix of Change: A Tool for Business Process Reengineering

作者: Erik Brynjolfsson , Amy Austin Renshaw , Marshall van Alstyne

DOI:

关键词: Business processProcess managementArtifact-centric business process modelBusiness process managementBusiness process reengineeringEngineeringChange management (engineering)Business process modelingChange orderProcess modeling

摘要: Business process reengineering efforts suffer from low success rates, due in part to a lack of tools for managing the change process. The Matrix Change can help managers identify critical interactions among processes. In particular, this tool helps deal with issues such as how quickly should proceed, order which changes take place, whether start at new site, and proposed systems are stable coherent. When applied medical products manufacturer, provided unique useful guidelines management.

参考文章(42)
James Champy, Michael Hammer, Reengineering the Corporation ,(1993)
Victor A. Millar, Michael E. Porter, How information gives you competitive advantage ,(1985)
Paul Milgrom, Bengt Holmstrom, The Firm as an Incentive System The American Economic Review. ,vol. 84, pp. 972- 991 ,(1994)
Thomas H Davenport, Donna B Stoddard, None, Reengineering: business change of mythic proportions? Management Information Systems Quarterly. ,vol. 18, pp. 121- 127 ,(1994) , 10.2307/249760
Wanda J. Orlikowski, Michael J. Gallivan, J. Debra Hofman, Implementing Radical Change: Gradual Versus Rapid Pace ,(2018)
Kevin Crowston, Thomas W. Malone, Information technology and work organization ,(2011)
Paul Milgrom, John Roberts, The Economics of Modern Manufacturing: Technology, Strategy, and Organization The American Economic Review. ,vol. 80, pp. 511- 528 ,(1990)