Surfacing tacit knowledge in requirements negotiation: experiences using EasyWinWin
作者： P. Grunbacher , R.O. Briggs
DOI: 10.1109/HICSS.2001.926243
关键词: Negotiation 、 Computer science 、 Knowledge management 、 Requirements analysis 、 Requirements engineering 、 Stakeholder 、 Process (engineering) 、 Formal specification 、 Context (language use) 、 Tacit knowledge 、 Software development
摘要: Defects in the requirements definition process often lead to costly project failures. One eminent problem is that it can be difficult take deliberate advantage of important tacit knowledge success-critical stakeholders. People know more they ever tell. Implicit stakeholder goals, hidden assumptions, unshared expectations result severe problems later stages software development. We present a set collaborative techniques support team stakeholders surfacing during systems development projects. discuss these context EasyWinWin negotiation methodology and illustrate our approach with examples from real-world negotiations.
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