Does employee-perceived reputation contribute to citizenship behavior?: The mediating role of organizational commitment

作者: Hui Fu , Yaoqi Li , Yanhong Duan , None

DOI: 10.1108/IJCHM-02-2013-0082

关键词: LISRELHospitality industryPsychologyMarketingOrganizational commitmentOrganizational citizenship behaviorReputationStructural equation modelingSocial responsibilityAccountability

摘要: … The purpose of this study is to propose and verify a research model that … of corporate reputation and employee behaviors; involve other mediators such as organizational identity and so …

参考文章(64)
Ying‐Wen Liang, The relationships among work values, burnout, and organizational citizenship behaviors International Journal of Contemporary Hospitality Management. ,vol. 24, pp. 251- 268 ,(2012) , 10.1108/09596111211206169
William R. Shadish, Donald Thomas Campbell, Thomas D. Cook, Experimental and Quasi-Experimental Designs for Generalized Causal Inference ,(2001)
Ron Fisher, Ruth McPhail, Gemma Menghetti, Linking employee attitudes and behaviors with business performance: A comparative analysis of hotels in Mexico and China International Journal of Hospitality Management. ,vol. 29, pp. 397- 404 ,(2010) , 10.1016/J.IJHM.2009.10.021
Rosa Chun, Gary Davies, The effect of merger on employee views of corporate reputation: Time and space dependent theory Industrial Marketing Management. ,vol. 39, pp. 721- 727 ,(2010) , 10.1016/J.INDMARMAN.2010.02.010
Kuo‐Chien Chang, How reputation creates loyalty in the restaurant sector International Journal of Contemporary Hospitality Management. ,vol. 25, pp. 536- 557 ,(2013) , 10.1108/09596111311322916
Michèle Paulin, Ronald J. Ferguson, Jasmin Bergeron, Service climate and organizational commitment: The importance of customer linkages Journal of Business Research. ,vol. 59, pp. 906- 915 ,(2006) , 10.1016/J.JBUSRES.2006.03.004
Donald Lange, Peggy M. Lee, Ye Dai, Organizational Reputation: A Review Journal of Management. ,vol. 37, pp. 153- 184 ,(2011) , 10.1177/0149206310390963
Seoki Lee, Chang Huh, Kyung Ho Kang, Impacts of positive and negative corporate social responsibility activities on company performance in the hospitality industry. International Journal of Hospitality Management. ,vol. 29, pp. 72- 82 ,(2010) , 10.1016/J.IJHM.2009.05.006