How Online Product Reviews Affect Retail Sales: A Meta-analysis

作者: Kristopher Floyd , Ryan Freling , Saad Alhoqail , Hyun Young Cho , Traci Freling

DOI: 10.1016/J.JRETAI.2014.04.004

关键词: Meta-analysisMarketingBusinessRetail salesProduct reviewsDesign elements and principlesProduct typeEmpirical researchElectronic word of mouthAdvertising

摘要: … of online product reviews. Specifically, we examine the effect of online product reviews on … relating to characteristics of the reviews and the products being evaluated that enhance or …

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