Processing method and processing device of call control strategies and call center
作者： Guhua Fan
DOI:
关键词: Flexibility (engineering) 、 User experience design 、 Computer network 、 Call control 、 Center (algebra and category theory) 、 Processing methods 、 Matching (statistics) 、 Block (telecommunications) 、 Flow (mathematics) 、 Computer science
摘要: The invention discloses a processing method and device of call control strategies center. comprises the following steps that: center receives user; flow file corresponding to matching strategy between vacant seat is determined, wherein expresses which drawn by basic functional block according preset logic, formed abstracting unit strategy; executed, conversation with established execution result. Through device, flexibility convenience system can be enhanced, user experience improved.
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