Economic Inequality, Cultural Orientation and Base-of-Pyramid Employee Performance at the MNC Subsidiary: A Multi-Case Investigation

摘要: Research to date on economic inequality and how it affects organizational employee performance is both sparse generic in scope. Multinational corporations—in particular—can benefit from an extension of empirical inquiry which looks at conjunction with cultural orientation order understand the behavior their cross-border subsidiary employees. To this end, we report exploratory, multi-case study using data drawn interviews, observation company information frontline, base pyramid employees Thai subsidiaries Anglo-US MNCs. Our findings detail manifestations high low worker status, as well adverse implications for service delivery (e.g., absenteeism, moonlighting, deficient-communication) broader corporate reputation concerns. We also specific role vertical-collectivist norms values exacerbating mitigating effects observed. Finally, discuss international business managers seeking address (and prevent) suppression due inequality, focusing development ‘social embeddedness’ a key competence engagement nurturing base-of-pyramid emerging Asia.