An analysis of the relationships between sport associations and sport venues in Victoria

作者: John Raymond Tower

DOI:

关键词: Qualitative researchMarketingQuality (business)Public relationsPrideCommunity serviceRelationship marketingGeographySport managementSense of communityRelevance (law)

摘要: The sport industry makes important economic and social contributions to Australia. Within the there is a range of venues that are used by not-forprofit associations for training competitions. This research addresses need understand how manage their relationships so more positive can be developed. aims were i) constructs underpin these relationships, ii) identify mutually beneficial outcomes achieved from relationships. Literature relationship marketing, education partnerships, health community service partnerships guide because three bodies literature contribute perspectives include commercial, not-for-profit Initially, qualitative study explored relevance 27 identified in literature. inform survey Victorian indoor influenced associated with main findings that, although viewed all respondents as being important, little effort was put into management Sport communicating effectively, had established trust, appropriate facility equipment, practiced leadership, shared goals / values, cooperative, committed provided quality services able achieve outcomes. These contributed better internal operations such solving problems increasing usage, well external building sense ownership pride, improving communication networks. at managing key meet needs sporting as, address wider goals. A focus on collaborative assists generate results provide impetus state local governments, consider work associations.

参考文章(81)
Hawes Jm, Rao Cp, Using importance-performance analysis to develop health care marketing strategies. The Journal of Health Care Marketing. ,vol. 5, pp. 19- 25 ,(1985)
B. Hardy, B. Hudson, What is a successful partnership and how can it be measured Policy Press. ,(2002)
Jeremy Kearney, Denys M. Candy, Partnerships and Processes of Engagement Journal of Community Practice. ,vol. 12, pp. 181- 201 ,(2004) , 10.1300/J125V12N03_11
Leo Kenneth Jago, Margaret Deery, John Tower, Developing Partnerships in Recreation Service Delivery ,(2004)
Kanter Rm, From spare change to real change. The social sector as beta site for business innovation. Harvard Business Review. ,vol. 77, pp. 122- ,(1999)
Leo Kenneth Jago, Margaret Deery, John Tower, Building social capital through sport venue and sport association relationships ,(2006)
Kenneth M. Reardon, A Sustainable Community/University Partnership. Liberal Education. ,vol. 85, pp. 20- 25 ,(1999)
Naida C. Tushnet, A Guide to Developing Educational Partnerships. U.S. Government Printing Office. Superintendent of Documents, Mail Stop: SSOP, Washington, DC 20402-9328.. ,(1993)
Kathleen L. Andereck, Case study of a multi-agency partnership: Effectiveness and constraints. Journal of park and recreation administration. ,vol. 15, pp. 44- 60 ,(1997)
Tony Lachowetz, William A. Sutton, Mark McDonald, Rodney Warnick, John Clark, Corporate Selling Activities and the Determinants of Corporate Partner Retention in the National Basketball Association (NBA) International Journal of Sports Marketing & Sponsorship. ,vol. 3, pp. 35- 59 ,(2002) , 10.1108/IJSMS-03-04-2002-B005