Empirical Evaluations of Organizational Memory Information Systems: A Literature Overview

摘要: Assessing a considerable lack of systematic empirical evaluation in the field Knowlegde Management, we give an overview evaluative approaches different research areas up to now. We are especially covering those which relevant for development Organizational Memories Informations Systems (OMIS): Knowledge Engineering (including Acquisition and Ontologies), Human Computer Interaction, Information Retrieval Software Engineering. report about (experimental) studies general guidelines from fields. Finally, show implications OMIS, propose rules thumb realization study sketch first ideas FRODO.