Quantitative assessment of European municipal web sites: Development and use of an evaluation tool
作者： R. Miranda , F.J. , Sanguino , T.M. Bañegil
DOI: 10.1108/10662240910981380
关键词: The Internet 、 Navigability 、 World Wide Web 、 Quality (business) 、 Local government 、 Work (electrical) 、 Web standards 、 Usability 、 Test (assessment) 、 Computer science
摘要: Purpose – The internet is becoming increasingly important in the communication between local governments and citizens, which makes usability of municipal web sites a critical factor government‐citizen communication. purpose this paper to propose test model for evaluating potential sites.Design/methodology/approach In work an objective investigation issue has been conducted by manually accessing 84 European sites. Quality home pages was determined using original Web Assessment Index, focuses on four categories: accessibility, speed, navigability content.Findings A detailed report results arising from presented systematically analyzed.Originality/value most valuable output not ability identify best sites, but see how each site compared related spot ideas practices that can improve city Thes...
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