Green Business Process Management

摘要: In managing their operations, organizations have traditionally focused on economic imperatives in terms of time, cost, efficiency, and quality. doing so, they been a major contributor to environmental degradation caused by resource consumption, greenhouse emissions, wastage. As consequence, are increasingly encouraged improve operations also from an ecological perspective, thus consider sustainability as additional management imperative. order lessen impact the natural environment, must design implement environmentally sustainable processes, which we call challenge Green Business Process Management (Green BPM). This chapter elaborates perspective BPM, explores contributions that business process can provide creating organizations. Our key premise is well information technology managers need engage process-focused discussion enable common, comprehensive understanding organizational process-centered opportunities for making these ultimately organization process-centric entity, “green.” Through our review BPM capability areas how be framed considerations, overview introduction subsequent chapters this book.