Investigating Workplace Discourse

摘要: Exploring the characteristics of different types workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk office gossip. Presenting range approaches analyzing discourse, Almut Koester argues for combination quantitative corpus-based methods, compare specific linguistic features in genres and qualitative methods involving close analysis individual explore issues politeness, power, conflict consensus-building. A corpus conversations recorded variety environments both UK USA is used throughout demonstrate interplay between speakers accomplishing tasks maintaining relationships workplace.