作者: Isabella Samico , Zulmira Maria de Araújo Hartz , Eronildo Felisberto , Eduardo Freese de Carvalho
DOI: 10.1590/S1519-38292005000200012
关键词: User satisfaction 、 Health care 、 Nursing 、 Child health care 、 Unit of analysis 、 Medicine 、 Focus group 、 Gerontology 、 Unit (housing) 、 Interpersonal relationship 、 Integrated Management of Childhood Illness
摘要: OBJECTIVES: to evaluate the implementation of child health care at two municipalities state Pernambuco, Brazil. METHODS: evaluative research, analysis. It was considered as units analysis: unit Family Health Program (FHP) with professionals trainned in Integrated Management Childhood Illness Strategy (IMCI), without this training and conventional unit. The degree achieved by case management structure evaluation. Professional users perceptions were appraised interview focus group discussion. RESULTS: satisfactory for FHP services, insatisfactory Municipality 1 2. Professionals effectiveness services interpersonal relationship good, but difficulties reference system lack integration work units. Users reported, good effectiveness, access difficulties. CONCLUSIONS: deficiencies potentiality provided nurse professional determinant aspects variability on degree. not possible define influence IMCI strategy. There is better user satisfaction units, problems integrality care.