Resource Enactment in e-Government Systems Implementation: A Case Study on the E-File System in Singapore

作者: Calvin Meng Lai Chan , Shan Ling Pan

DOI:

关键词: Agency (sociology)Knowledge managementFile systemResource (project management)Research questionE-GovernmentGovernmentProcess (engineering)Computer sciencePhenomenon

摘要: Discerning the prevalence of e-government systems implementation internationally and an insufficiency in research on this contemporary phenomenon, adopted a case study methodology analyzing E-File System Singaporean government agency. The analysis was conducted by leveraging resource-based view enactment concept as theoretical guide. This yielded process model resource system provided answers to question ‘How are capabilities developed systems?’ associated ‘What involved implementation?’. is advanced through analysis. In conclusion, practical implications well suggestions for future offered.

参考文章(99)
Andrew C. Inkpen, Learning through Alliances: General Motors and Nummi: California Management Review. ,vol. 47, pp. 114- 136 ,(2005) , 10.2307/41166319
Ari-Veikko Anttiroiko, Building strong e-democracy: the role of technology in developing democracy for the information age Communications of The ACM. ,vol. 46, pp. 121- 128 ,(2003) , 10.1145/903893.903926
Shaker A. Zahra, Gerard George, The Net-Enabled Business Innovation Cycle and the Evolution of Dynamic Capabilities Information Systems Research. ,vol. 13, pp. 147- 150 ,(2002) , 10.1287/ISRE.13.2.147.90
Robert M. Davison, Christian Wagner, Louis C.K. Ma, From government to e‐government: a transition model Information Technology & People. ,vol. 18, pp. 280- 299 ,(2005) , 10.1108/09593840510615888
Rudy Hirschheim, Heinz K Klein, Mike Newman, Information systems development as social action: Theoretical perspective and practice Omega-international Journal of Management Science. ,vol. 19, pp. 587- 608 ,(1991) , 10.1016/0305-0483(91)90009-I
Curtis P. Armstrong, V. Sambamurthy, Information Technology Assimilation in Firms: the Influence of Senior Leadership and it Infrastructures Information Systems Research. ,vol. 10, pp. 304- 327 ,(1999) , 10.1287/ISRE.10.4.304
Richard T. Watson, Bryan Mundy, A strategic perspective of electronic democracy Communications of the ACM. ,vol. 44, pp. 27- 30 ,(2001) , 10.1145/357489.357499
Chee-Wee Tan, Shan L. Pan, Eric T.K. Lim, Managing Stakeholder Interests in e-Government Implementation: Lessons Learned from a Singapore e-Government Project Journal of Global Information Management. ,vol. 13, pp. 31- 53 ,(2005) , 10.4018/JGIM.2005010102