作者: Michael Hogan , Adegboyega Ojo , Owen Harney , Erna Ruijer , Albert Meijer
DOI: 10.1007/978-3-319-63743-3_12
关键词: Collaborative software 、 Transparency (behavior) 、 Collective intelligence 、 Corporate governance 、 Open data 、 Usability 、 Open government 、 Knowledge management 、 Business 、 Information needs
摘要: Developments in open data have prompted a range of proposals and innovations the domain governance public administration. Within democratic tradition, transparency is seen as fundamental element governance. While use government has potential to enhance trust government, realising any ideal transparent implies responding sociotechnical design challenges. In order address these challenges it essential adopt an interdisciplinary stakeholder-engaged approach research innovation. current study, we describe contextualist collaboration platform context EU innovation project, focused on enhancing between citizens administrators through data. We report collective intelligence scenario-based process that shaped development requirements ongoing system engineering evaluation work. Stakeholders across five pilot sites identified barriers accessing, understanding, using data, options overcome three broad categories: organisational issues; technical, resource training engagement issues. also expressed variety user needs domains: information needs; social-collaborative understandability, usability, decision-making needs. Similarities differences are highlighted along with implications for design.