Data warehouse governance: best practices at blue cross and blue shield of North Carolina

作者: Hugh J. Watson , Celia Fuller , Thilini Ariyachandra

DOI: 10.1016/J.DSS.2003.06.001

关键词: Body of knowledgeKnowledge managementBest practiceBusinessOperations managementCorporate governanceDecision support systemBeneficeSingle version of the truthBlue shieldData warehouse

摘要: Effective governance is a key to data warehousing success. An example of company that has excelled in warehouse Blue Cross and Shield North Carolina (BCBSNC). The resulted many organizational benefits, including providing "a single version the truth," better analysis time savings for users, reductions head count, facilitation development new applications, data, support customer-focused business strategies. structures processes used by BCBSNC represent best practices other companies follow. For researchers, experiences at add body knowledge about IT governance, general, particular.

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