作者: Hugh J. Watson , Celia Fuller , Thilini Ariyachandra
DOI: 10.1016/J.DSS.2003.06.001
关键词: Body of knowledge 、 Knowledge management 、 Best practice 、 Business 、 Operations management 、 Corporate governance 、 Decision support system 、 Benefice 、 Single version of the truth 、 Blue shield 、 Data warehouse
摘要: Effective governance is a key to data warehousing success. An example of company that has excelled in warehouse Blue Cross and Shield North Carolina (BCBSNC). The resulted many organizational benefits, including providing "a single version the truth," better analysis time savings for users, reductions head count, facilitation development new applications, data, support customer-focused business strategies. structures processes used by BCBSNC represent best practices other companies follow. For researchers, experiences at add body knowledge about IT governance, general, particular.