Medical errors-what and when: what do patients want to know?

作者: Cherri Hobgood , Clifford R. Peck , Benjamin Gilbert , Kathryn Chappell , Bin Zou

DOI: 10.1197/AEMJ.9.11.1156

关键词: PopulationFamily medicinePatient safetyFull disclosureHonestyGovernmentTest (assessment)Emergency departmentHealth careMedicine

摘要: Objectives: 1) To determine how and when emergency department (ED) patients their families wish to learn of health care errors. 2) assess the error threshold this population believes should trigger reporting government agencies, state medical boards, hospital patient safety committees. 3) evaluate role believe educators play in process. Methods: A 12-item survey was administered a convenience sample ED during evaluation tertiary academic ED. Results were tabulated data reported as percentages. Statistical significance analyzed using chi-square test. Results: 258 surveys returned (80%). majority respondents wished be informed immediately any (76%) have full disclosure error's extent (88%). An overwhelming endorse errors agencies (92%), boards (97%), committees (99%). Most focus on teaching students honest compassionate (38%) or tell about mistakes (25%). The frequency admission physician visits per year had no impact response pattern (ns with χ2 test). Conclusions: Regardless utilization, want upon its detection. Respondents support board, focused safety. Teaching physicians techniques, honesty, compassion endorsed priority for who teach management.

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