Factors relating to patients' reports about hospital care for coronary heart disease in England

摘要: Objectives: All health care providers in England are required to conduct surveys of their patients' experience care. Data from such contribute the 'star rating' performance indicators. However, there concerns that these subjective measures may be influenced more by characteristics patients than true variations quality The purpose this paper is threefold: determine relationship between demographic and an index measure reported experience; explore extent which experiences accounted for particular National Health Service (NHS) trust they attended; assess how meaningful a summary terms its ability discriminate providers.Methods: Survey Patients treated coronary heart disease 194 NHS trusts. were sent questionnaires after discharge, with covering letter prepaid stamped addres...