Healthcare Service Provider Type Selection of the Medical Tourists by Using Neutrosophic Sets

作者: Saliha Kardayi-Usta , Cafer Erhan Bozdag

DOI: 10.1007/978-3-030-23756-1_81

关键词: Medical tourismBusinessOrder (business)Health careResidenceDecision-making modelsGovernmentMarketingMultiple-criteria decision analysisService (business)

摘要: Medical tourism service offers a professional healthcare opportunity by travelling abroad with the chance of touristic and cultural activities at destination country. travelers prefer foreign country for treatment due to long waiting periods, high costs, excessive number patients, inadequate professionals cutting-edge technological equipment their residence. An assistance company (AC) is legal requirement support medical tourists in Turkey during period, alternative providers (HSPs) that are public hospitals, private hospitals clinics first phase service. Moreover, there specific HSPs certificated government. For instance, few authenticated tourism. By taking whole above statements into consideration, HSP selection key decision making point differentiating from traditional hospital patient. must evaluate various criteria order select proper HSP. Additionally, these often vague, complex, indeterminate inconsistent information type decision. Hence, this study, model based on neutrosophic fuzzy sets considering every aspect (i.e. truthiness, indeterminacy falsity) suggested.

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