The Crowding Effect Of Rewards On Knowledge-Sharing Behavior In Virtual Communities

作者: Vallabh Sambamurthy , Balaji Rajagopalan , Chih Chung Liu , Ting Peng Liang

DOI:

关键词: Overjustification effectSelf-determination theoryVirtual communitySocial psychologyPsychologyCognitive evaluation theoryKnowledge sharingMotivation crowding theoryIncentiveAffect (psychology)

摘要: Knowledge sharing is an important activity in virtual communities (VC). Recently, some researchers have explored various motivators that may influence VC members' contribution. Although providing rewards has been found to significantly motivate employees share knowledge organizational research, it also diminish intrinsic motivation and lead reduced efforts cases psychology literature. The phenomenon external intervention (e.g. monetary incentives or punishments) either undermine (crowd-out) enhance (crowd-in) called the crowding effect. Based on theory, this study investigated moderating effect of relationships motivations intention for sharing. research framework includes two motivational factors, extrinsic motivation, communities. model was tested using a field experiment 204 members different results confirmed existence That is, relationship between knowledgesharing lowered after treatment incentives. findings suggest managers should carefully consider promoting their websites because can potentially affect knowledge-sharing behavior

参考文章(59)
Nor Intan Saniah Sulaiman, Knowledge sharing behavior UUM Press. ,(2012)
Chao‐Min Chiu, Eric T.G. Wang, Fu‐Jong Shih, Yi‐Wen Fan, Understanding knowledge sharing in virtual communities Online Information Review. ,vol. 35, pp. 134- 153 ,(2011) , 10.1108/14684521111113623
Bruno S. Frey, Felix Oberholzer-Gee, The Cost of Price Incentives: An Empirical Analysis of Motivation Crowding-Out The American Economic Review. ,vol. 87, pp. 746- 755 ,(1997)
Burrhus F. Skinner, Science and human behavior ,(1953)
Bob Feng-Yang Kuo, Pei-Chen Chiang, Meng Hsiang Hsu, Cathy S. Lin, Mei-Lien Young, A Study of the Cognition-Action Gap in Knowledge Management international conference on information systems. pp. 427- 438 ,(2003)
Mark Keil, Bernard C. Y. Tan, Kwok-Kee Wei, Timo Saarinen, Virpi Tuunainen, Arjen Wassenaar, A cross-cultural study on escalation of commitment behavior in software projects Management Information Systems Quarterly. ,vol. 24, pp. 299- 325 ,(2000) , 10.2307/3250940
Samer Faraj, Molly McLure Wasko, Why should i share? examining social capital and knowledge contribution in electronic networks of practice Management Information Systems Quarterly. ,vol. 29, pp. 35- 57 ,(2005) , 10.5555/2017245.2017249
Edward L. Deci, Richard M. Ryan, The Empirical Exploration of Intrinsic Motivational Processes Advances in Experimental Social Psychology. ,vol. 13, pp. 39- 80 ,(1980) , 10.1016/S0065-2601(08)60130-6