The Field Behind the Screen: Using Netnography for Marketing Research in Online Communities

作者: Robert V. Kozinets

DOI: 10.1509/JMKR.39.1.61.18935

关键词: EthnographyPublic relationsNetnographyAdvertisingOpenness to experienceOnline advertisingFocus groupMarketing researchPsychologyBrand communityQualitative research

摘要: … and corporate Web sites, consumers are using newsgroups, … communities, and contact fellow consumers who are seen as … An understanding of coffee meanings can be gleaned from a …

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