Rebuilding reliability: strategy and coaching in a high hazard industry

作者: Evan H. Offstein , Raymond Kniphuisen , D. Robin Bichy , J. Stephen Childers

DOI: 10.1108/09534811311328560

关键词: CoachingRisk analysis (engineering)HazardOrganization developmentIntervention (law)Nuclear powerReliability (statistics)Strategic planningSpike (software development)Operations managementBusiness

摘要: Purpose – In light of and due to the spike in concern regarding high hazard industries, general, nuclear power plants (NPPs) particular, resulting from Japanese earthquake crisis at Fukushima, purpose this paper is offer an innovative organizational development (OD) intervention that may enhance safety operational performance directed these critical organizations.Design/methodology/approach Drawing on integrating key elements strategy, leadership coaching assessment, authors describe detail designed bring a troubled NPP state reliability.Findings It was found improved relatively short amount time implementing OD tool.Practical implications The findings contained herein apply any organization aiming improve performance.Originality/value paper's should appeal reliability organizations, such as thos...

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