Bad Software: What To Do When Software Fails

作者： Cem Kaner , David Pels

DOI:

关键词: Index (economics) 、 Consumer protection 、 Software 、 Computer security 、 Engineering 、 Software quality management 、 Lawsuit 、 Ask price 、 Internet privacy 、 Software quality

摘要: Read This First Introduction Preparing to Make the Call Knowing What Ask For The Consumer Protection Agencies Software Quality and Law Overview of a Lawsuit Lawyers Small Claims Court Safe Shopping Appendix References Index About Authors.