The Centrality of Processes in IT-Enabled Decisions

作者: Shivraj Kanungo

DOI:

关键词: Decision support systemR-CASTDecision field theoryDecision analysisGroup decision-makingDecision engineeringPsychologyBusiness decision mappingEvidential reasoning approachKnowledge management

摘要: We use detailed data from individuals in multiple organizations to examine the role of information systems (IS) for decision support, formal processes and social interactions on individual making. found, contrary our expectations, that extent IS making alone did not significantly influence efficacy. However, which a process is defined operationalized has significant positive effect In addition, also positively. The joint offers clue how support (DSS) can be designed operationalized. These results only extend theoretical understanding DSSs, they offer insights structural improvements made leverage capabilities organizations.

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