Lean, six sigma and lean sigma: fads or real process improvement methods?
作者： Dag Näslund
DOI: 10.1108/14637150810876634
关键词: Lean project management 、 Product (category theory) 、 Critical success factor 、 Six Sigma 、 Operations management 、 Lean manufacturing 、 Computer science 、 Lean laboratory 、 Total quality management 、 Lean Six Sigma
摘要: Purpose – The purpose of this paper is to explore if six sigma and lean are new methods, or they repackaged versions previously popular methods total quality management (TQM) just‐in‐time (JIT).Design/methodology/approach study based on a critical comparison with JIT TQM, the measure publication frequency number academic articles published every year previous 30 years for each topic, review success factors (CSF) change efforts.Findings more recent concepts have mainly replaced but not necessarily added TQM. essentially former, seem follow fad (product) life cycle. literature offers fairly similar rather general CSF these e.g. top support importance communication information. What seems be missing, however, need ...
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