Services support system and method
作者： Paul Connolly , Brandi Wood , Gina Trombley
DOI:
关键词: Work (electrical) 、 Scope (project management) 、 Component (UML) 、 Multimedia 、 Computer science 、 Support system 、 Mobile device 、 Action (philosophy) 、 Representation (systemics) 、 Annotation
摘要: A system and method for remotely supporting users includes receiving identification information of a potential problem with located equipment from user responding to the by providing recommended work scope user. The series actions perform at least one repair or replace component subsystem an instructional representation display on mobile device. first both illustrates annotation represent alert that is related action being illustrated. images, videos, and/or combination thereof are displayed device guide through scope.
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