A Model of Information Technology as a Service (ITaaS) in Cloud Computing: A Case of Collaborative Knowledge Management System

作者: Amir Mohamed Talib , Rusli Abdullah

DOI: 10.1109/ACSAT.2012.24

关键词: Service providerCloud computing securityComputer scienceUtility computingService level objectiveService designKnowledge managementService catalogData as a serviceCloud computing

摘要: Collaborative Knowledge Management System (CKMS) is a system that has been used by members of Cloud Service Provider (CSP) as place to manage and facilitate the information technology (IT) service (ITaaS) environment which related knowledge (KaaS) in providing supplier recipient or demander for specific application tasks services based on its allocating agreement cloud computing. In this context, there are many parties who very concerning about it, but unfortunately lacking common ITaaS best practice guideline can be CSP make use collaboratively future purposes engaging with computing environment. Therefore, paper discusses model order ensure everybody receiving satisfied getting maximum return investment sharing resources among providers recipients

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