High performance HR systems as drivers of star performance : exploring the intervening mechanisms of work context and perceptions of justice

摘要: Attracting and engaging talented people, the 'star performers', is an on-going challenge for organisations. Our theoretical understanding of nature star performance way in which HR systems facilitate such performance is limited. Drawing from theories human resource management, leadership, performance, job characteristics organisational justice, this research develops and tests a model role High Performance facilitating task and contextual performance. This proposes that organisational systems influence individual levels via two intervening mechanisms - perceptions work processes justice. The program comprised studies. In Study 1, I explored the utility contextual framework stars using supervisor-employee dyads (N = 174) large Australian government agency. The results study provide support central hypothesis this thesis. Task are key components star ratings, and other elements as being self-directed, having big picture viewpoint, a willingness to lead, also contribute. In 2, employed well-established frameworks employee responses to situational factors psychological examine HR systems practices Specifically, used substitutes leadership theory (Kerr & Jermier, 1978) formation of psychological contracts (Robinson, Kraatz Rousseau, 1994) in which connected with performance. It was proposed positively associated performance, relationship moderated by characteristics and teamwork. It between and performance mediated justice. indicate that complex relationships exist. Specifically findings one of the core propositions. Job teamwork can moderate the relationship patterns moderation indicate marginal gains where jobs perceived by employees enriched, but able make more substantial contribution under conditions less enrichment. Under these to make greater contribution providing cues and establishing expectations clarifying roles. HR practices not found be justice. In thesis evidence relevance contextual performance conceptualising Furthermore, I examine under star performance. Both aspects necessary designing appropriate HR strategies interventions managing talent.