作者: Craig Michael Hyson
DOI:
关键词: Management 、 Leadership Scale 、 Small and medium-sized enterprises 、 Scale (social sciences) 、 Turnover 、 Marketing 、 Employee retention 、 Job satisfaction 、 Customer satisfaction 、 Psychology 、 Employee morale
摘要: Relationship Between Destructive Leadership Behaviors and Employee Turnover by Craig M. Hyson MA, Centenary College, 2011 BA, 2009 Doctoral Study Submitted in Partial Fulfillment of the Requirements for Degree Doctor Business Administration Walden University September 2016 Abstract The loss 6 million U.S. manufacturing jobs since 2000 has severely affected communities that have lost a vital source employment. Voluntary employee turnover compounded problem. purpose this correlational study was to examine relationship between destructive leadership behaviors managers small medium enterprise (SME) businesses Warren County, New Jersey. constructive-destructive model formed theoretical framework study. A random sample 96 SME firm employees completed scale (DLS), multifactor questionnaire (MLQ), intention (TIS-6) via an online survey. Multiple linear regression analyses Pearson-product correlation coefficients were used predict turnover. Tyrannical laissez-faire only significant contributors model. Implications social change include providing business with information needed maintain or increase retention levels, which may improve morale, job satisfaction, enhance customer satisfaction served.The served. Acknowledgments I would like acknowledge thank my committee members, Dr. Michael Lavelle, Anne Davis, URR, Brodie Johnson, their support, guidance, patience helping me make it through doctoral process. learned much process, time at extraordinary because interaction backing faculty, staff, classmates. Finally, wife, Jennifer, sacrificing so opportunity further academic career. Jennifer is individual who makes what do possible.