Establishing Health Care Performance Standards in an Era of Consumerism

摘要: As the US health care system begins to reengineer itself address need for quality improvement, it also is being actively reshaped by expectations of consumers. The confluence these forces requires a new approach setting performance standards. National Quality Forum (NQF) has been established as private, not-for-profit, open membership, public benefit corporation purposes developing consensus about standardized measures, reporting mechanisms, and national strategy improvement. NQF broad representation from all segments industry provides an equitable way addressing disparate priorities care's many stakeholders. Agreement implementation measures achievement improvement in emerging era consumerism will be facilitated (1) establishing goals quality; (2) embracing policy that recognizes complementary roles cost control, improved access; (3) giving greater priority measuring those aspects directly affect consumers; (4) focusing on creating culture excellence; (5) promoting active collaboration