Performance measurement: from philosophy to practice
作者： Stefan Tangen
DOI: 10.1108/17410400410569134
关键词: Performance measurement 、 Process management 、 Conceptual framework 、 Balanced scorecard 、 Financial performance 、 Operations management 、 Performance management 、 Computer science 、 Work (electrical)
摘要: … relying on traditional financial performance measures. This paper presents an overview of the more common, more modern approaches to performance measurement and attempts to …
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