The impact of a new online channel: An empirical study

作者: Qiang (Steven) Lu , Yupin Yang , Ulku Yuksel

DOI: 10.1016/J.ANNALS.2015.06.006

关键词: Hospitality industryEmpirical researchBusinessPrice dispersionE-commerceDirect marketingProduct marketEconomic impact analysisMicroeconomicsPrice premiumCommerce

摘要: Abstract This paper investigates the impact of adding a direct online channel on firm and its intermediaries. We develop set testable hypotheses then empirically test them longitudinal transaction dataset from hospitality industry. Our results show that introduction significantly reduces price premium charged by intermediaries, varies across consumer segments product markets. More interestingly, we find that, after adoption channel: (1) intermediaries are not necessarily worse off; (2) dispersion increases for products sold through both channels; (3) increase is higher

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