作者: Peter J. Pronovost , Jay King , Christine G. Holzmueller , Melinda Sawyer , Shauna Bivens
DOI: 10.1016/S1553-7250(06)32017-X
关键词: Organizational culture 、 Engineering management 、 The Internet 、 Unit (housing) 、 Web application 、 Patient safety 、 Operations management 、 Organizational Case Studies 、 Engineering 、 Project management 、 Organizational commitment
摘要: Article-at-a-Glance Background An organization's ability to change is driven by its culture, which in turn has a significant impact on safety. The six-step Comprehensive Unit-Based Safety Program (CUSP) intended improve local culture and A Web-based project management tool for CUSP was developed then pilot tested at two hospitals. How eCUSP Works Once patient safety concern identified (step 3), unit-level interdisciplinary committee determines issue criticality starts up the projects 4), are managed using tools within 5). On project's completion, results disseminated through shared story 6). Case Studies OSF St. Joseph's Medical Center–The Birthing Center (Bloomington, Illinois), 11 issues, implemented projects, created 9 stories—including one Armband Project. Johns Hopkins Hospital (Baltimore) Progressive Care (MPC4) Unit 5 issues 4 ongoing including intravenous (IV) Tubing Compliance Discussion tool's success depends an organizational commitment creating of