Method for providing directory assistance services via an alphanumeric page

摘要: A mobile telephone, or personal communication services subscriber who wishes directory assistance is connected in the conventional manner to an operator identifies a destination telephone number desired by subscriber. As known prior art, then initiates call connecting number. In preferred embodiment, locates computer database, and can select automatic dialing of located Further, rather than dropping all further involvement with call, embodiment present invention continually monitors connection thereby established for predetermined DTMF signal issued customer, such as that obtained pressing “*” button. If detected, customer transferred operator, provide whatever needed (e.g., providing assistance). busy non-answering party given plurality options including leaving recorded message page, alphanumeric page called party. this case, system automatically tries, repeatedly, deliver and, optionally, confirms successful failed delivery calling