Uneven Progress in Meeting E-Government Challenges in Asia-Pacific

摘要: E-government holds the promise of improving administrative efficiency and citizen participation, but can also reinforce traditional processes. This paper reviews evidence, mainly from case studies, these It looks both at Asia-Pacific jurisdictions, wider experience. finds that advances in information related technologies have stepped up pressure on governments to carry out policy institutional reforms, while providing some tools facilitate process. Yet there are financial, staffing, cultural barriers which slow down countries fully adopting e-government, achieving its benefits. adoption has helped jurisdictions implement reforms. In other cases, organizational differences e-government reform efforts, unless is careful adaptation local context. Although evidence support conclusions national cross-national surveys, most studies. Rigorous monitoring evaluation reforms rare, with few measuring performance improvement empowerment attained, nor value-for-money achieved by necessary expenditures. With limitations, experiences improved our understanding what works doesn’t, practices transferable, under conditions. The concludes an agenda for future research.