Making Groups Effective

摘要: 1. Introduction: What Makes a Group Effective? Part One: Effective Groups 2. Choosing Clear, Challenging, Measurable Goals 3. Strengthening the Desire for Success 4. Improving Decision--Making Process 5. Communicating Effectively Among Colleagues 6. Establishing Standards That Support Customs, Goals, and Values 7. Fostering Harmony Members Two: 8. Developing Exercising Personal Power 9. Becoming an Agent of Influence 10. Responding to Others Three: Working with Other 11. Understanding Origins Intergroup Conflicts 12. Resolving Between 13. Conclusion: Evaluating Operations