The Impact of Strategic Planning on Crisis Management Styles in the 5-Star Hotels

摘要: This study investigates crisis management styles (escaping, confrontation, cooperation and containment) their relationship to strategic planning processes in the 5-star hotels. The used descriptive analytical method with qualitative quantitative approaches. 190 self-administered e-mail questionnaires are sent all general managers at Egyptian five-star results indicated that there is a statistically significant correlation effect between styles, which was negative escape, positive planning, containment. findings implied significance role of times crises improve hotels’ ability survive thrive crisis. Manager who actively exercises less escapable more able manage either by using style cooperation, confrontation or Hence, hotels should employ approach embodying strategy process. Hotels working on making as an integral integrated part planning. Considering for both same time help think plan strategically during midst increases successfully.