Critical success factors (CSFs) and the growth of IT in selected geographic regions

摘要: Phenomenal growth in information technology has made the job of IT managers enterprises extremely complex. In multinational corporations (MNCs) this is equally apparent. Quite often there are conflicting demands front MNC's business units because and maturity their operations vary from one geographic region to another. A system that works effortlessly country may be a total failure This management different regions face sets issues. For an MNC develop robust reliable global strategy it important understand issues areas which operates. Once properly understood can take appropriate actions achieve success. To identify measure criticality paper extends concept Critical Success Factors (CSFs) Stages Theory. By developing understanding process for would possible foresee what lies ahead turn will help managing sound strategy. Using CSFs approach Theory identifies North America, Europe, Australia/New Zealand, India, determines these regions. It found alignment IT, end user fulfilment two most critical success factors all regions, whereas outsourcing IS considered much less relevant by managers. Finally some other organisations while they Notably among them competitive or significant advantage, Linking with external organisations, Integrating systems Technical skills staff. These conclusions international businesses, governments at various levels, academic institutions.